Refund policy

RETURN AND REFUND POLICY

Because our products are custom printed or made to order, all sales are final. We do not accept returns or exchanges for incorrect size or color selections, spelling errors, customer-provided artwork, or changes of mind. Please review all sizes, colors, names, numbers, spelling, and uploaded files before placing your order.

DAMAGED, DEFECTIVE, OR INCORRECT ITEMS

Please inspect your order when it arrives. If your item is damaged, defective, incorrect, or contains an error made by JMS Designs LLC, contact us within 7 days of delivery at info@jmsdesigns-inkyourback.com.

Please include your order number, a description of the problem, and clear photographs of the item. After reviewing the issue, we will provide an appropriate replacement or refund.

CANCELLATIONS

Contact us immediately if you need to cancel an order. Cancellations are only available before production has begun. Once production has started, the order cannot be canceled or refunded.

REFUNDS

Approved refunds will be returned to the original payment method. Please allow up to 10 business days for your bank or credit card company to process the refund.

QUESTIONS

For questions about an order, contact:

JMS Designs LLC
Email: info@jmsdesigns-inkyourback.com
Phone: 317-615-9870